MobileMoney Fintech LTD (MMFL) is conducting routine checks on the MoMo Agent platform as part of ongoing efforts to maintain platform security and meet regulatory requirements.

As part of these verifications, certain agent accounts have been placed under temporary restrictions.

Agents identified with minor infractions will receive a warning; agents with moderate breaches will have their accounts suspended; and agents involved in serious breaches will have their accounts permanently terminated.

MMFL has engaged affected agents and, where appropriate, lifted restrictions on accounts while investigations continue.

These measures are intended to protect customers, safeguard the MoMo Agents platform, and maintain trust across the agent network.

The company encourages all agents to operate strictly within approved guidelines and applicable regulatory requirements. MMFL will continue to engage agents and relevant stakeholders to promote a strong, reliable, and sustainable MoMo ecosystem.

MMFL remains committed to building Ghana’s digital future through collaboration and to unlock growth opportunities for all.

The company’s mission is to deliver seamless digital and financial solutions that empower individuals, businesses, and communities to thrive.

MMFL, a newly established entity created to operate the mobile money business under Ghana’s legal and regulatory framework.

The move forms part of MTN Ghana’s long-term strategy to scale its fintech operations while complying with the localisation provisions under the Payment Systems and Services Act, 2019 (Act 987), which requires electronic money issuers to maintain at least 30 per cent Ghanaian ownership.

Importantly, the transaction did not alter MTN Ghana’s shareholding structure, and no new shares were issued.

The telecommunications business continues to operate independently, while the mobile money segment is now fully housed under MMFL.