The Ministry of Foreign Affairs has urged all diplomatic missions operating in Ghana to take measures to ensure that Ghanaian visa applicants receive dignified treatment at their premises.
This is in view of the longstanding poor treatment that visa applicants to some nations have received over the years.
In the letter sighted by The NewsCenta, the Ministry noted that it had come its attention that “some Ghanaian visa applicants are not treated appropriately when they visit Embassies, High Commissions as well as Consulates for their appointments. In some instances, applicants are not provided with conducive waiting areas as they are compelled to be at the mercy of the vagaries of the weather.”
It further indicated that there are “credible reports suggesting that applicants have to wait for about six (6) months to secure appointments; and in addition, there appears to be no avenue created to provide services to applicants who may require emergency services or may have further inquiries on their applications or when they encounter challenges in using websites for visa applications.”
The Ministry expressed “deep concern” to these issues, and called for the necessary actions to be taken to ameliorate these challenges with a view to providing applicants with improved services.
