The National Identification Authority (NIA) is facing renewed pressure from its staff union over unpaid allowances, with a 21-day ultimatum issued by the NIA Division of the Public Services Workers Union (PSWU) of the Trades Union Congress (TUC).
The union has warned that failure to pay outstanding allowances within the stipulated period will leave it with no choice but to initiate an industrial action.
The ultimatum, conveyed in a strongly worded letter jointly signed by the Divisional Secretary, Mr. Kwabena Adu Kyeremeh, and Divisional Chairman, Mr. Francis Bangfudeme Nyuzaghl, reflects growing frustration among NIA personnel.
Copies of the letter were sent to the management of the NIA, the Ministry of the Interior, Ministry of Employment and Labour Relations, PSWU of TUC, the National Labour Commission, Public Services Commission, and the Fair Wages and Salaries Commission.
Only 5 days’ pay for 3 months’ work
The union expressed dismay that personnel who were deployed to carry out registration exercises for children under 15 years between October and December 2024 had only received allowances equivalent to five days’ work.
These workers played a critical role in extending Ghana Card coverage to young citizens, yet their compensation does not reflect their months of effort.
The letter emphasized that the situation is not only demoralizing but also undermines the value placed on the dedication and sacrifices of NIA staff.
Operational support, acting role allowances in arrears
The union is also demanding the immediate payment of four months’ arrears of the 20 percent operational support allowance. Additionally, it called for the disbursement of all unpaid entitlements owed to staff currently holding acting positions or performing extra duties without commensurate compensation.
“The acting District Registration Officers, who have diligently fulfilled their roles, must also be paid their due allowances without further delay,” the letter demanded.
Delayed Promotions, salary structure deepen uncertainty
Beyond unpaid allowances, the union raised alarm over delays in implementing the Authority’s new salary structure and completing the personnel migration process.
According to the union, these delays have left staff uncertain about their professional futures and created an “untenable climate of anxiety.”
The PSWU is particularly concerned about the slow issuance of promotion letters to eligible staff who have already been recommended for advancement under the migration reports.
Call for urgent action to restore morale
The union noted that it has so far managed to contain the rising agitation among its members, but warned that its patience is wearing thin.
“Addressing these concerns promptly will significantly contribute to restoring confidence and fostering a more positive working environment for everyone at the NIA,” the letter concluded.
The leadership of the NIA has not yet publicly responded to the ultimatum.
However, with growing discontent among its workforce and the threat of a strike looming, urgent intervention may be required to avert disruption in the national identification services.
