The National Identification Authority (NIA) has issued a stern warning to its staff regarding the increasing reports of corruption within the organization.
Allegations of extortion and unauthorized financial demands on applicants seeking national identification cards have raised concerns, prompting decisive action from the authority.
In a press release issued and signed by the Acting Head of Corporate Affairs, Williams Ampomah Emmanuel Darlas, the NIA management condemned these unethical practices, labeling them as “unlawful, unethical, and a direct violation of public service principles.”
The warning follows growing complaints from the public about alleged bribery at various NIA registration centers, where some applicants claim they have been pressured into paying money to fast-track their registration processes.
Zero tolerance for corruption
To address these concerns, the NIA has announced strict measures to curb corruption.
Officials have been expressly prohibited from soliciting or accepting bribes, payments, gifts, or any form of inducement in exchange for performing their official duties.
The authority reiterated that every applicant is entitled to receive services without undue influence, coercion, or exploitation.
Staff have been instructed to strictly adhere to standard operating procedures and approved fee structures.
Severe consequences for offenders
The NIA cautioned that any staff member found engaging in extortion, unethical behavior, or unauthorized conduct will face severe disciplinary action, which may include suspension, dismissal, and possible legal prosecution under Ghanaian law.
“The trust of the public is paramount, and any attempt to exploit applicants or the general public for personal gain will not be tolerated,” the statement read.
Public urged to report misconduct
The NIA management has urged the public to report any instances of extortion, misconduct, or unethical behavior by its staff.
They assured that all complaints will be thoroughly investigated, and appropriate legal action will be taken against offenders.
“Management remains committed to ensuring that all applicants receive service in a fair, transparent, and ethical manner,” the statement emphasized.
Members of the public can report misconduct by contacting the NIA Contact
Centre on 0302999309.
